Thank you for shopping with Dellaam. We are committed to processing and delivering your order quickly, safely, and efficiently. “Dellaam is headquartered in Germany. To better serve customers in the United States, U.S. orders are fulfilled through our U.S.-based fulfillment facilities. This allows us to provide reliable delivery times and efficient order processing for our customers.”

Order Processing

  • Processing Time: 1–2 Business Days (Monday–Friday)
  • Orders placed after business hours will be processed on the next business day.

Shipping Locations

At this time, we ship only to the following countries:

  • Germany
  • United States

Shipping Locations & Fulfillment

“Dellaam ships orders to customers in Germany and the United States. Orders for U.S. customers are fulfilled through our U.S.-based fulfillment facilities to provide reliable delivery times. Orders for Germany are fulfilled according to product availability and shipping requirements.”

We currently do not ship to any other countries.

Shipping Method

  • Standard Shipping

Shipping Fees

  • FREE Standard Shipping available on all orders.

Estimated Delivery Time

  • Standard Delivery: 5–8 Business Days

“Delivery estimates begin after your order has been processed and shipped.” 

Please note that delivery times are estimates and may vary due to weather conditions, carrier delays, holidays, or other unforeseen circumstances.

Tracking Information

Once your order has been shipped, you will receive a confirmation email containing your tracking number so you can monitor your shipment.

Tariffs & Customs Fees

“For shipments where customs duties, import taxes, or tariffs apply, Dellaam covers these applicable charges. Customers will not be required to pay unexpected customs fees upon delivery.”

“For information about returns and refunds, please review our Return & Refund Policy.” 

Contact Us

If you have any questions regarding our Shipping Policy, please contact us:

Business Name: Dellaam

Support Email: support@dellaam.com

Business Hours: 9:00 AM – 5:00 PM Eastern Time (ET) | Monday – Friday

Business Address:
Kohlenstraße 1
34121 Kassel
Hesse, Germany