Welcome to Dellaam. By accessing or using our website, placing an order, or interacting with our services, you agree to these Terms and Conditions. Please read them carefully before using our website.

Overview

These Terms and Conditions (“Terms”) apply to all visitors, customers, and users of the Dellaam website. By using our website, you agree to comply with these Terms, along with our Privacy Policy, Shipping Policy, Return & Refund Policy, and any other policies published on our website.

If you do not agree with these Terms, please discontinue using our website.

Eligibility

You must be at least 18 years old, or the legal age of majority in your country or region, to make purchases through our website. By placing an order, you confirm that the information you provide is accurate and complete.

Orders & Product Availability

All orders are subject to acceptance and product availability.

We reserve the right to refuse or cancel any order for reasons including, but not limited to:

  • Product availability.
  • Pricing or product description errors.
  • Suspected fraud or unauthorized transactions.
  • Violation of these Terms.

If payment has already been processed, a full refund will be issued to your original payment method.

Pricing & Payment

All prices displayed on our website are listed in the applicable store currency and may change without prior notice.

We accept secure payments through PayPal, Visa, Mastercard, and other approved payment methods. Orders are processed only after successful payment authorization.

Shipping & Delivery

We currently ship only to Germany and the United States.

Delivery times are estimates and may vary due to carrier delays, weather conditions, customs procedures, or other circumstances beyond our control.

Please refer to our Shipping Policy for complete shipping information.

Returns & Refunds

We offer a 30-day return policy for eligible items.

Returned products must be unused, in their original condition, and include all original packaging and accessories.

Customized or personalized products are generally non-returnable unless they arrive damaged or defective.

For complete details, please review our Return & Refund Policy.

Intellectual Property

All website content, including text, graphics, logos, product descriptions, images, and design elements, is the property of Dellaam or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

User Conduct

You agree not to:

  • Use the website for unlawful purposes.
  • Attempt to interfere with website security or functionality.
  • Upload malicious software or harmful content.
  • Misrepresent your identity or impersonate another individual.

Violation of these Terms may result in suspension or termination of access to our services.

Limitation of Liability

To the fullest extent permitted by law, Dellaam shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.

While we strive to provide accurate information and uninterrupted service, we do not guarantee that our website will always be error-free or continuously available.

Indemnification

You agree to indemnify and hold harmless Dellaam, its owners, employees, suppliers, and business partners from any claims, losses, damages, liabilities, or expenses resulting from your violation of these Terms or misuse of our website.

Changes to These Terms

We reserve the right to update these Terms and Conditions at any time. Updated versions will be published on this page and become effective immediately upon posting.

Continued use of our website after changes are posted constitutes acceptance of the revised Terms.

Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of Germany, without regard to conflict of law principles.

Contact Information

Business Name: Dellaam

Support Email: support@dellaam.com

Business Hours: 9:00 AM – 5:00 PM Eastern Time (ET) | Monday – Friday

Business Address:
Kohlenstraße 1
34121 Kassel
Hesse, Germany