Shipping Policy
At Dellam, we know that once you place an order, you want it delivered as quickly as possible. That’s why we work hard to process and ship every order in a timely and reliable manner.
This Shipping Policy explains how we handle orders, shipping timeframes, and delivery expectations for customers across the United States.
Free Shipping Across the USA
We are happy to offer FREE shipping on all orders within the United States.
There are no hidden shipping fees and no minimum order requirements. The price you see at checkout is the price you pay.
Order Processing Time
After your order is placed and payment is successfully confirmed, we begin preparing it for shipment.
Processing Time: 1–2 Business Days
During this time, we verify your order, prepare the items, and get everything ready for shipping.
Orders are processed Monday through Friday, excluding major holidays.
Handling & Shipment
Once your order has been processed, it is carefully packed and handed over to one of our shipping partners.
Handling Time: 1–2 Business Days
As soon as your order ships, you will receive a shipping confirmation email. Tracking information will also be provided whenever available.
Estimated Delivery Time
After your order has been shipped, delivery typically takes:
4–6 Business Days
Delivery times can vary depending on your location, carrier schedules, weather conditions, and seasonal demand.
Total Delivery Time
For most orders, the total estimated delivery time is:
5–8 Business Days
We always do our best to meet these delivery estimates, but occasional delays can happen due to circumstances outside our control.
Order Tracking
Once your order ships, we’ll send you tracking information so you can follow your package every step of the way.
If you do not receive tracking details within a reasonable timeframe, feel free to contact our support team.
Shipping Delays
While most orders arrive on time, delays may occasionally occur because of:
* Severe weather
* Carrier delays
* High holiday shipping volumes
* Unexpected transportation issues
* Other circumstances beyond our control
If a delay occurs, we appreciate your patience and understanding.
Incorrect Shipping Information
Please make sure your shipping address and contact information are entered correctly when placing an order.
Dellam cannot be responsible for delays or delivery issues caused by incorrect or incomplete shipping information provided during checkout.
If you notice an error after placing your order, please contact us as soon as possible.
Lost or Damaged Packages
If your order arrives damaged or appears to be lost during transit, please contact us right away.
To help us resolve the issue quickly, we may ask for:
* Your order number
* Photos of the package or product
* Any relevant delivery information
Our team will review the situation and work with you to find the best possible solution.
Contact Us
If you have any questions about shipping, tracking, or delivery, we’re here to help.
Contact Information
Email: support@dellaam.com
Phone: +1 (940) 276-7318